ID #1149

I get the the message: 'The item cannot be displayed in the Reading Pane. The item has not been received from the server' When I try to download my emails on Outlook.

Your Outlook is setup to only retrieve headers and not full email message.

To fix this go to: Tools > Send/Receive > Send/Receive Settings > Define Send/Receive Groups then Highlight a group > Click Edit

Then select the radio button that says "Download complete item including attachments"

This should allow you to download the full message


Tags: emails, emails common questions, emails problems

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Last update: 2009-09-09 13:53
Author: SiteWizard Support
Revision: 1.1

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